Frequently Asked Questions
How can I find out about price and availability?
For questions about price and availability please contact our office at 978-655-9502 between 8:00am – 5:00pm (EST) or by e-mailing firstname.lastname@example.org.
Is my order covered under a warranty?
Component Dynamics warrants that the fit, form and function of all Products will conform to the specifications of its customer’s purchase order for a period of 30 days from the date of delivery.
How do I return a product?
Customers may return products by obtaining a return material authorization number from Component Dynamics by contacting our office at 978-655-9502 between 8:00am – 5:00pm (EST) or by e-mailing email@example.com.
When will my order ship?
Stocked items ship same day upon receipt of payment and/or approval of credit terms. Subject to cut-off at 2:30 pm EST. All products shown as available will ship subject to transit-time from their respective location.
Are orders inspected prior to shipment?
Prior to shipment all products must pass a rigorous multistage ISO 9001:2015 quality inspection process including visual, microscopic, product specification comparison, and surface contamination inspection.
Have a question about your order?
If you need assistance with an existing order, please contact our office at 978-655-9502 between 8:00am – 5:00pm (EST) or by e-mailing firstname.lastname@example.org.
Where are products for my order acquired?
Component Dynamics sources products from a network of approved vendors including, OEMs, CMs, and distributors that meet strict quality guidelines. All products must pass rigorous quality inspection focused on counterfeit avoidance.